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David C.

Selling a house in Chicago during COVID was challenging enough.  Doing it from California just added to the complexity.  I wanted an agent who was experienced and knowledgeable about the business and the market.  I respected Mario’s candor, service, and professionalism.  His team was phenomenal and kept me updated on any progress with the property – almost to the minute.  Moreover, his relationships helped to expedite any service that was needed around the house.  There was no task too small: when a light bulb in the stairway went out, his team got a replacement.  After heavy rainfall, Mario’s team checked up on the house without being prompted.  I appreciated their attention to detail as it offered me some peace of mind being so far away.

We worked with a contractor recommended by Mario to ready the house for sale.  We ran into a problem which was expediently managed.  These things happen in real estate (and in life)!  We dealt with it and moved on.  Although he and his group are very busy I felt the communication was superb.  Mario is patient and direct.  He uses approachable and inclusive language.

I interviewed 5-10 agents before choosing Mario.  I was a first-time seller and looked for the following things during these interviews:

1) Real estate experience (buying and selling) in the neighborhood and in my exact community/unit.
2) Personality and communication style (both during the interview as well as follow-up correspondences).
3) Sale timeline, strategy, and market analysis.
4) Presentation – in person, website, and social media (youtube interviews, Instagram, etc.)

In my opinion, the key is finding an agent/team that is the BEST FIT for you and your goals.  I am very happy with Mario and the MG Group and have already recommended them to family and friends.