Since 2011, Alice Jordan has lent her talents in business and passion for real estate to our team. As a Senior Sales Consultant, she’s thrilled to offer her expertise and perspective to clients from all walks of life. For our latest team member spotlight, Alice reflected on her nearly-ten years at MG Group:
How did you get involved in the real estate business?
When I was young, I would spend many hours playing in the backyard of my parents’ Lakeview apartment as my dad would work on the nearly 100-year-old Victorian building. I remember several of the people that lived there and how each of the apartments reflected their personalities. Over time, I saw how a small investment grew into something larger making for a better future. After college, I worked in hospitality and learned how real estate impacted the well-being of the business. In 2003, my family encouraged me to purchase my own investment property which fully exposed me to how multi-dimensional real estate really is. That thirst led me to get my license and find my niche in residential home sales. As it turned out, I chose to jump in during the depths of the real estate crash in the mid-2000s so I had to work extra hard to truly understand how to thrive.
How long have you been at MG Group? What have you learned from your time at MG?
I have been with the team since 2011 and feel very fortunate to have found a place with an incredible group of professionals and a lot of whom have been there as long, if not longer.
The education and development with the group never stops, and I feel fortunate to be a part of this culture. Within the first month of working with the group, I changed the way I shopped for groceries. No more wandering the store looking for inspiration to bring home and turn into a possible dinner. That has been exchanged for a short grocery list saved to my phone that includes essentials for well-planned meals. The important “ingredients” (love a good pun) for success, such as being concise and clear, have been a repeated lesson. I am truly grateful for the investment that we make in each other’s success.
What keeps you passionate about what you do?
The group collaboration is inspiring, informative and creates strong leadership skills; it’s hard not to be excited about that. But I’m most passionate about the trust we build with our clients and watching those relationships grow over the years. We are always here if and when they need us.
How does MG Group stand out from other teams, in the Chicago area or even nationwide?
There are so many approaches and philosophies that we do that nobody else is doing. As a real estate broker, we are a fiduciary, but we go beyond just using our expertise and knowledge to advise our clients. We can be similar to a concierge and provide additional services from technology to referrals, even if it is for the best pet day care or the most under-the-radar restaurant worth trekking to (pre-COVID). Our method for when a property goes under contract is way ahead of a traditional real estate brokerage. The layers of collaboration, support and the distinct role that each member of the group plays working as one entity to help the individual client don’t exist anywhere else in Chicago (or likely anywhere in the world) real estate. No one else in the industry has this “bicycle spoke” approach. It’s important to mention because the industry tends to put way more focus on lead generation and not on how to protect your client once they are under contract.
What accomplishments are you most proud of with MG Group?
I have been recognized with awards, including a 5 Star Professional winner since 2014, and top sales production. That being said, I am most proud of the small contributions toward implementing systems and assisting others within the organization. It’s satisfying and rewarding to be a part of something bigger and watching continued success all around you professionally. That positive base leads to being an even better asset to our clients.
What trends are you seeing in the Chicago residential market that are most interesting these days, or in looking forward to 2021?
The biggest trend is the greater dependency towards technology, especially a virtual experience. Interestingly enough, technology has helped strengthen the client’s trust and appreciation for our services despite the common belief that modern industry and technology will replace the human work force. Perhaps it’s because we adapted so quickly and nimbly responded to the constraints that made our commitment to our client and our ability to maintain our high standards under unprecedented and difficult circumstances so obvious to our clients. Lastly, 2020 was a shakeup year, so a lot of the purchasing trends were suddenly disrupted. A previously-coveted condo with amazing views that was priced well but had no outdoor space all of a sudden was sitting on the market longer. Moving into 2021, I expect we will continue to see these patterns continue and these nascent trends become more permanent.
We’re incredibly proud of our group of dedicated, passionate people. Stay tuned for more team member spotlights on the Home. Made.™ Blog.